If you need to make changes to your train reservation, such as adding an extra seat, switching seats, or requesting an upgrade, you can do so up to two hours before your scheduled departure. In cases where the changes involve altering the date, destination, or time of your journey, a new ticket will be issued to reflect the updates. You also have the option to cancel your reservation entirely if needed.
The fastest and most convenient way to modify or cancel your booking with Loco Rails is by contacting our customer service team. Our representatives are ready to handle everything on your behalf, ensuring a smooth and hassle-free process.
If you cancel your ticket, you may be eligible for a refund, subject to the specific Cancellations & Refunds policy of the train operator. If you are unsure whether your booking qualifies for a refund, compensation, or both, our team is here to assist you.
Our dedicated team of experts is available to analyze your case and determine whether you are entitled to financial compensation or a reimbursement for your original ticket. Do not hesitate to reach out to us for guidance and support.
For any questions or assistance with your booking, cancellations, or refunds, we are just a call away!